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Support & Help
Find answers to common questions and get help with Larky Chord
Frequently Asked Questions
How do I create a team?
To create a team:
- Open the app and sign in
- Go to the Teams section
- Tap "Create Team" or the "+" button
- Enter a team name and description
- Invite members by sharing the team or adding them directly
How does real-time synchronization work?
When you join a session or group, all devices connected to that session will automatically sync. When someone changes the song, transposes chords, or navigates to a different part, all connected devices update in real-time. This works over an internet connection using Firebase real-time database.
Can I use the app offline?
Yes! You can access your local song library and practice offline. However, real-time synchronization with other devices requires an internet connection. Songs you've previously loaded will be available offline.
How do I add songs to my library?
You can add songs in several ways:
- Create New: Tap the "+" button and manually enter lyrics and chords
- Import File: Import ChordPro files or other song formats
- From Team Library: Access songs shared by your team
- Submit for Approval: Submit songs to your team admin for review
How do I transpose chords?
To transpose chords:
- Open a song in a session or group
- Use the transpose buttons (+/-) in the toolbar
- Chords will transpose up or down by semitones
- All connected devices will see the transposed chords in real-time
Can I use this on multiple devices?
Yes! Larky Chord works on iOS, Android, and Web. You can use the same account on multiple devices, and your songs and teams will sync across all your devices.
How do I leave a team or session?
To leave a session:
- In the session/group screen, tap the menu (three dots)
- Select "Leave Session"
- Confirm your action
To leave a team permanently, contact your team admin or use the team settings.
Why aren't my chords playing sound?
Chord playback requires:
- A device with audio capabilities (not available on web)
- The MIDI service to be initialized (happens automatically on app start)
- If chords still don't play, try restarting the app
How do I share songs with my team?
There are several ways to share songs:
- Team Library: Songs added to team library are automatically available to all team members
- Submit for Approval: Submit songs to your team admin for review and addition to the team library
- Export/Import: Export songs as files and share them with team members
Troubleshooting
App won't sync with other devices
- Check that all devices are connected to the internet
- Verify all devices are in the same session/group
- Try leaving and rejoining the session
- Check that you're signed in with the same account
Can't sign in
- Verify your internet connection
- Check that you're using the correct email and password
- Try signing in with Google or Apple Sign-In if available
- If using web, clear browser cache and cookies
Songs not loading
- Check your internet connection
- Verify you have permission to access the team/session
- Try refreshing the app
- Check if the song file format is supported
App crashes or freezes
- Close and restart the app
- Update to the latest version
- Clear app cache (mobile) or browser cache (web)
- Restart your device
- If the issue persists, contact support
System Requirements
- iOS: iOS 13.0 or later
- Android: Android 5.0 (API level 21) or later
- Web: Modern browser (Chrome, Safari, Firefox, Edge)
- Internet: Required for real-time sync and team features