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Support & Help

Find answers to common questions and get help with Larky Chord

Frequently Asked Questions

How do I create a team?

To create a team:

  1. Open the app and sign in
  2. Go to the Teams section
  3. Tap "Create Team" or the "+" button
  4. Enter a team name and description
  5. Invite members by sharing the team or adding them directly
How does real-time synchronization work?

When you join a session or group, all devices connected to that session will automatically sync. When someone changes the song, transposes chords, or navigates to a different part, all connected devices update in real-time. This works over an internet connection using Firebase real-time database.

Can I use the app offline?

Yes! You can access your local song library and practice offline. However, real-time synchronization with other devices requires an internet connection. Songs you've previously loaded will be available offline.

How do I add songs to my library?

You can add songs in several ways:

  • Create New: Tap the "+" button and manually enter lyrics and chords
  • Import File: Import ChordPro files or other song formats
  • From Team Library: Access songs shared by your team
  • Submit for Approval: Submit songs to your team admin for review
How do I transpose chords?

To transpose chords:

  1. Open a song in a session or group
  2. Use the transpose buttons (+/-) in the toolbar
  3. Chords will transpose up or down by semitones
  4. All connected devices will see the transposed chords in real-time
Can I use this on multiple devices?

Yes! Larky Chord works on iOS, Android, and Web. You can use the same account on multiple devices, and your songs and teams will sync across all your devices.

How do I leave a team or session?

To leave a session:

  • In the session/group screen, tap the menu (three dots)
  • Select "Leave Session"
  • Confirm your action

To leave a team permanently, contact your team admin or use the team settings.

Why aren't my chords playing sound?

Chord playback requires:

  • A device with audio capabilities (not available on web)
  • The MIDI service to be initialized (happens automatically on app start)
  • If chords still don't play, try restarting the app
How do I share songs with my team?

There are several ways to share songs:

  • Team Library: Songs added to team library are automatically available to all team members
  • Submit for Approval: Submit songs to your team admin for review and addition to the team library
  • Export/Import: Export songs as files and share them with team members

Troubleshooting

App won't sync with other devices

Can't sign in

Songs not loading

App crashes or freezes

System Requirements

Still Need Help?

If you can't find the answer you're looking for, we're here to help. Contact our support team and we'll get back to you as soon as possible.

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